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3 UK splits up with Carphone Warehouse

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3 UK has decided to sever its ties with CPW after a 10-year business relationship.

Three UKThree UK’s decision to end dealing with Carphone Warehouse, largest mobile phone retailer in the UK, did not come as a surprise, because last year the operator resigned from cooperating with Phones4U, another big British phone retailer. This means that 3 UK will now depend mainly on their outlets and the website in terms of distribution and acquisition of new customers. The numbers don’t look too good for 3 UK as it only has 324 stores, which accounts for 10% of all phone distribution. In comparison, CPW and Phones4U together have almost 1500 retail outlets. Those constitute 43% of market share. However, 3 UK is not concerned by this downgrade as they are happy with the scale their own stores provide.

Officially the relationship will be terminated as of December 4, 2013.

It should be noted that Vodafone has also split up from Carphone Warehouse 7 years ago, however, it cost them huge customer losses and they had to get back to the phone retailer to increase their customer base.


Three UK is the youngest among main operators in the UK as the company was started on 3 March 2003. It was also the first operator to meet the regulatory requirement of providing 80% of population mobile coverage. Three UK is entirely owned by Hutchinson Whampoa which runs the 3 brand in 8 countries (6 in Europe and 2 in Asia).  Until 2009 all Three customers could use other 3 networks around the world without any roaming charges.

Written by adm

November 11th, 2013 at 9:11 pm

Posted in networks

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Online PAYG phone upgrades at CPW

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Now you can upgrade your phone online using Carphone Warehouse website as long as you have been with an operator for 6 months.

On May 17, Carphone Warehouse launched a new service for Pay As You Go SIM card users which will enable them to upgrade their phones to models like Nokia Lumia 520 or Samsung Galaxy Ace. PAYG upgrade is an offer that lets you get a new phone at a discounted phone, however, you will need to have a PAYG SIM card from one of the main operators (O2, Orange, T-Mobile, Vodafone or Virgin) and be their customer for 6 months. The terms and conditions vary depending on operator, but generally you will need to have a PAYG SIM card for half a year and use it once or twice in that period. If you eligible for that offer, you may get a new phone with up to 40% discount (usually around 10-15%) using Carphone Warehouse website.

Online PAYG

To sum up, the benefits of PAYG upgrade is that you can keep the same tariff, the same phone number and get a new phone at a better price. It sounds like a fair deal, and it has been available at Carphone Warehouse outlets before but you should remember that you will get better discounts if you request an upgrade online.

CPW seems to have other PAYG offers in the pipeline that will be launched later this year. Carphone Warehouse Europe CEO Roger Taylor said: ‘Prepay remains a big part of our business. As a specialist we see this as our role to be strong in contract, Sim-only and prepay.’

Written by adm

May 22nd, 2013 at 5:44 pm

New phone for the Royal Wedding

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In the wake of the royal wedding of Prince William and Kate Middleton, Alcatel has released a special new phone commemorative Alcatel One Touch mobile phone which is available at The Carphone Warehouse and Best Buy for £14.95. The front panel of the phone has a Union Jack on it, while the back is red with Kate and William’s initials and the wedding date. Additionally, the mobile phone has a wallpaper with the happy pair and “God Save The Queen” ringtone. If you want to have it, remember that this souvenir is available only for a limited time.


Written by adm

March 30th, 2011 at 4:23 pm